Privacy policy
Pine Foods Privacy Policy
Last updated: June 24, 2025
Pine Foods operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Pine Foods is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information depending on how you interact with the Services:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including payment methods, transaction details, payment confirmations.
Account information such as username, password, preferences, and settings.
Transaction details including purchases, returns, exchanges, and wishlist.
Communications with us via customer support or inquiries.
Device & usage data including IP address, browser info, and activity logs.
Personal Information Sources
We may collect personal information from:
Direct interactions with you (account creation, purchases, inquiries)
Automatically via cookies, sessions, and activity
Shopify and third-party service providers
Marketing and advertising partners
How We Use Your Personal Information?
Fulfill orders and manage your account
Send order notifications, process payments
Marketing and personalized ads
Customer support and communication
Fraud detection, legal compliance, and security purposes
How We Disclose Personal Information?
We may share your information with:
Shopify and their partners for order fulfillment
Payment processors and shipping partners
Advertising and analytics platforms
Legal entities in case of legal obligations
In business transfers such as merger or acquisition
Relationship with Shopify
Shopify powers our store and processes data per their privacy policies. Your data may be processed internationally. To know more, visit Shopify Consumer Privacy Policy and Shopify Privacy Portal.
Third-Party Links
We may provide links to third-party sites. We are not responsible for their privacy practices. Users are encouraged to read third-party privacy policies before interacting with them.
Security and Retention of Your Information
While we take reasonable steps for protection, no system is perfectly secure. We recommend not sharing sensitive info over unencrypted channels. We retain your data as long as needed for account management, legal obligations, and service provision.
Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
Access / Know your data
Request deletion or correction
Request data portability
Opt-out of promotional communications
File a complaint regarding data handling
You may contact us or Shopify to exercise these rights.
Complaints
For complaints, please contact us directly. If unresolved, you may file a complaint with your regional data protection authority.
International Transfers
Your data may be transferred or processed outside your country. Shopify ensures GDPR-compliant transfers via mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this policy periodically and will notify users of significant changes.
Contact Us
For questions, concerns, or exercising rights under this Privacy Policy:
Email: pinefoodspk@gmail.com
Address: In-front of A2 Park, Model City, Sadiqabad
WhatsApp: https://wa.me/923003894793
Note: If you have questions about this policy, you can contact us at pinefoodspk@gmail.com or WhatsApp us directly at https://wa.me/923003894793.